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Privacy Policy

WesSpur cares about the privacy and security of visitors to our site. This site is hosted on a secure server. The shopping cart is hosted by NetSuite, a leading provider of state-of-the art web stores. All pages where financial or personal information is gathered are secure and encrypted. Information gathered when you shop is used to fulfill orders and customer requests, and is not shared except as neccessary to fulfill orders.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage.

The Information We Collect:

This notice applies to all information collected or submitted on the WesSpur website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: name, address, phone number, credit card information and email address. All checkout pages are secure.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Physical copies of orders processed by WesSpur are kept in accordance with government regulations for 10 years.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive, send UPS tracking information, occasionally send updates and information and follow up on orders. We have an opt-in email list for newsletters and promotions if you wish to receive news updates by email. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You may remove yourself from our catalog mailing list by contacting us with an unsubscribe request.

We use non-identifying and aggregate information to better design our website. For example, web traffic on our pages is tracked by Google, so that we may see if a page is being found by customers, see which pages are the most popular, and help us to improve site performance. We may tell an affiliate that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form for purposes of site improvement, but we would not disclose anything that could be used to identify those individuals.

Finally, we do not use the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. We do not sell, trade, or distribute any personal information to other parties for marketing purposes.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our shopping cart & checkout process is certified as secure and encrypted by NetSuite ecommerce solutions.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is not structured to attract anyone under 13.

How You Can Access Or Correct Your Information:

You can access all your personally identifiable information that we collect by emailing us at wesspur@wesspur.com or calling customer service at (800) 268-2141, or logging into your WesSpur account if you have opted to have the website remember your information. We use this procedure to better safeguard your information.

You can correct factual errors in your personal information by email or telephone, or by logging into your account.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at 800-268-2141 or contact WesSpur online.